If you own a business that provides consumer products or services, there's a good chance that you have an online presence of some sort. After all, you want to stay abreast of what your customers are saying, as this will provide you with the knowledge that will make your business better. It can be difficult to pivot, though, especially with the potential onset of negative online reviews. Here are a few myths regarding Long Island SEO and the truth that you should know.
"I shouldn't believe a negative review; it isn't reflective of my company." It's easy to disregard a negative review as dishonest, which may be the biggest mistake you could make. No business is perfect, which is why it's important to evaluate operations from within. If your company is criticized for a lack of organization, it may be something to address with your workforce. There are many reviews that offer solid points that should be accounted for.
"Just because someone posts a review doesn't mean my website is in jeopardy." While a single negative review doesn't exactly equate to a huge Long Island SEO loss, it's important to look at the bigger picture. Even a single review can cause others to speak up, airing their grievances in the process. Furthermore, search engines take user content, negative or otherwise, when determining the placement of websites. Authorities on SEO like fishbat.com will agree.
"I won't be able to get rid of a negative review." This isn't always the case, depending on the platform where said review was posted. One of the ways that you can get rid of it is by contacting the person that posted it in the first place. Professionalism goes a long way in this regard. By hearing them out, and doing well by them, you may be able to get rid of the review in question. Needless to say, this will do wonders for your online reputation.
"I won't be able to prevent negative reviews from being posted." There are quite a few ways to prevent negative reviews and they're largely dependent on your business strategy. For example, if a previous customer contacts you about a product that came to them broken, don't immediately disregard their complaints. Instead, focus on ways to make the situation better, such as offering a replacement. By doing so, you'll be able to reduce the risk of negative feedback being posted online.
"I shouldn't believe a negative review; it isn't reflective of my company." It's easy to disregard a negative review as dishonest, which may be the biggest mistake you could make. No business is perfect, which is why it's important to evaluate operations from within. If your company is criticized for a lack of organization, it may be something to address with your workforce. There are many reviews that offer solid points that should be accounted for.
"Just because someone posts a review doesn't mean my website is in jeopardy." While a single negative review doesn't exactly equate to a huge Long Island SEO loss, it's important to look at the bigger picture. Even a single review can cause others to speak up, airing their grievances in the process. Furthermore, search engines take user content, negative or otherwise, when determining the placement of websites. Authorities on SEO like fishbat.com will agree.
"I won't be able to get rid of a negative review." This isn't always the case, depending on the platform where said review was posted. One of the ways that you can get rid of it is by contacting the person that posted it in the first place. Professionalism goes a long way in this regard. By hearing them out, and doing well by them, you may be able to get rid of the review in question. Needless to say, this will do wonders for your online reputation.
"I won't be able to prevent negative reviews from being posted." There are quite a few ways to prevent negative reviews and they're largely dependent on your business strategy. For example, if a previous customer contacts you about a product that came to them broken, don't immediately disregard their complaints. Instead, focus on ways to make the situation better, such as offering a replacement. By doing so, you'll be able to reduce the risk of negative feedback being posted online.
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To learn more about online reputation management and SEO, kindly contact fishbat today.. Unique version for reprint here: Online Review Myths Regarding Long Island SEO.
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